Shipping Policy
Shipping Policy
At TREND-ELLE, we are committed to delivering your orders quickly and securely. Below is our shipping policy, outlining the details of processing times, shipping rates, and delivery timeframes.
1. Order Processing
- Orders are processed within 1-2 business day (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking details.
- If we experience high order volumes, processing times may be slightly delayed.
🚚 Free Shipping: Orders over $50 qualify for free standard shipping.
📌 Note: Delivery times may vary due to location, carrier delays, or unforeseen circumstances.
3. International Shipping
- We currently do offer international shipping.
- International shipping rates and delivery times vary by destination.
- Customers are responsible for any customs duties, taxes, or import fees.
4. Order Tracking
- Once shipped, you will receive a tracking number via email.
- You can track your order using the carrier’s website.
5. Shipping Restrictions
- We do not ship to P.O. Boxes or military addresses (APO/FPO).
- Certain items may be restricted from shipping due to local regulations.
6. Lost or Delayed Shipments
- If your package is lost or significantly delayed, please contact us at your email.
- We will work with the carrier to resolve the issue.
7. Damaged or Incorrect Orders
- If your order arrives damaged or incorrect, please contact us within 3 days of delivery.
- We may require photos of the damaged product before processing a replacement or refund.
8. Contact Us
If you have any shipping-related questions, reach out to our customer support team at trendelle0@gmail.com.